Maalaea Banyans 202

Maalaea retreat

Very Convenient location with easier access to all sights on Maui. Condo was nice and decently equipped. The view from the Lanai is fantastic. Good restaurants nearby. Check in process was problematic but was resolved quickly.

- Phillip T , Posted: 09/01/2019

Like many reviews left by previous customers; my review echos similar concerns. While I understand that every business will have both plus and negative reviews, it is what management does after listening to the voices of the customers. With regards to Maalaea Banyans, while it appears they responded with an acknowledge. That's where it stops. No progress or attempts to make changes or to better the establishment.

Understand that while many people may visit Maui yearly. Others may take 30 years to finally visit Maui, traveling from clear across the county. We spend $2500 in flight tickets with seat upgrades and luggage fees. Additional $800 for rental car. And then finally the $2017 for the week stay. Take $2017 x 4 weeks x 80 rooms. That's a lot of money even if some of the rooms have residences living there for the business not to spend a little to accommodate their guest for basic toiletries.

After being on the plane for 5 hours. We get to our room only to find out that: (1) we have to go buy bathroom soup and shampoo to clean ourselves. (2) no cooking oil to even cook an egg. (3) no salt and pepper. (3) only two rolls of toilet paper. The business knew in advance that there were two adults staying for a week. Do they think 2 rolls would be enough? They don't care. (4) the bed is hard and unsleepable. (5) no air condition. (6) laundry detergent.

We had to go out and buy everything. It is not the money that upsets me. It is the lack of empathy and care for their guest.

Everything that I've mentioned has been previously reviewed and nothing has been done. Then I saw the taped note from management that was on the refrigerator. It read in short, "...thank you for your stay. We understand that you may have some uneaten food. Please leave it in the fridge for the staff..." Everything made sense after that. I'm to leave the brand new rolls of toilet paper for the next guest. Leave dish soap, cooking oil, sa

- Anonymous from Clovis, Posted: 06/24/2022

Had an amazing time in Maui. This place was perfect and in a great location. Super quiet there and the views were amazing from the balcony.

- Alexa B. from beacon, Posted: 06/01/2021

Psrev

Wonderful! We would rent here again.

- Paul S , Posted: 09/01/2019

Loved watching the whales from the lanai. The condo grounds are lovely and well maintained. There's a small beach area where the turtles like to sunbathe. The condo itself was as advertised. The king size bed was comfortable. Very much appreciated the beach chairs and coolers - we used them every day. Easy walk to the Maui Ocean Center and shops/restaurants. Only 8 minute drive to the point to watch the sunset. We rented a kayak for a day and enjoyed being on the water. The air conditioning in the condo works well for the living area but even with fans, it doesn't reach the bedroom very well.

- Anonymous from Austin, Posted: 02/26/2024

Really disappointed in this rental. Had to wash all the sheets and towels before use due to smell. Everything was old and falling apart. Wont recommend using the couch as a bed at all.

- Diyar A. , Posted: 07/01/2022

Very clean, Comfortable and quiet setting with ocean view. Staff very courteous and helpful. Absolutely recommend staying here and will do so again.

- Corey T. from Greer, Posted: 04/16/2023

Lobby is only open from 7:30am to 9pm. You have to go through the lobby to get to the grills, pool and small beach. Ground floor units have access so unless you're on the ground floor don't expect access out back when lobby is closed. Pool and Hot Tub only open from 9am to 9pm. Pool water does not feel heated. Housekeeping must take anything left behind so don't expect any sugar, sale, pepper, coffee or filters, expect nothing will be there. Only one roll of paper towels in kitchen and 3 rolls of (cheap) toilet paper. Needs new Box Fan (only had high speed on all settings) and the Microwave is very very small, a dinner plate will not fit inside. With just a few small changes would be great place to stay. Lobby hours to back needs something done for sure.

- Robert M. from saint charles, Posted: 02/19/2024

The condo was in good shape and had a wonderful view. It was centrally located on Maui, so everything was fairly close. It was also away from the crowds, so you had plenty of privacy. The sea turtles would come ashore daily just outside the condo. There was also a nice beach with a short 5-minute walk. It was a very pleasant experience.

- Anonymous from Bartlett, Posted: 05/15/2023

The condo was so comfortable and cozy. But the views!! The views were breathtaking!
The management was very helpful and friendly whenever I had a question.
The bed was super comfy and the key box was easy to use.
The location was perfect too. Very centrally located to everything on the island.
I would absolutely stay with them again.

- Anonymous from Green Bay, Posted: 12/27/2021

Overall a great experience. Our only complaint was it was difficult to cool the back bedroom where we slept.

- Anonymous from Monument, Posted: 07/19/2021

Unit was clean and comfortable but definitely could use some updating. Suited our needs for the week we were visiting Maui.

- Anonymous from Severn, Posted: 01/13/2024

Everything was "nauka oi", as is Maui..., a perfect location. The only "negative" were neighbor guests with screaming kids after or around midnight :-(

- Anonymous from Fountain Valley, Posted: 08/02/2022

We were 4 adults, looking forward to enjoy the room and the island, we arrived with our groceries ready to get some food but found the table only has 3 chairs. We also realized afterwards, the kitchen bar counter but has no chairs to eat at either, plus was extremely high. We had issues with the TV which was resolved but was a bit disappointing due to bad weather news we needed to know about, since there was flooding occurring and road closures. The furniture was well worn and really should be replaced. The worst was shower did not drip, but actually ran. It felt like water torture while trying to sleep at night, even with the door closed to the bathroom.The manager, did note the issue but due to the building plumbing, the entire place had to have water turned off to fix the problem. With the drought issues in Maui, I had thought that fixing the running water would have been a priority. We ended up leaving a day early since the room was so depressing. But the view was one of the best from the lanai, that is the only saving grace of this place. The manager, Rosemary did respond quickly to our issues so that helped somewhat.

- Anonymous from NOXEN, Posted: 01/22/2024

Great! No issues at all! Beautiful view, super quiet, well stocked

- Patricia G. from Glendora, Posted: 08/29/2021

great view of the ocean, pool area nice, quiet building

- joan k. from Edmonton, Posted: 03/24/2023

Weekend Trip

This is an excellent condo in a great location. Unit is very clean and check in/ check out are very simple. Would definitely stay here again!

- Nick C , Posted: 09/01/2019

A great place to stay and it's quiet

Had a great vacation, room was nice and great view, was clean and everything worked with no troubles!!!

- Randall D , Posted: 09/01/2019

My rental experience was excellent. Couldn't have gone on better.

- RUDOLPH B. from Temecula, Posted: 10/11/2022

Excellent Vacation

My two adult children and I had an excellent vacation on Maui and thoroughly enjoyed our stay at Maalaea Banyans #202! The property location is perfect for us and I am happy I chose Maalaea Banyans. The grounds are beautifully maintained and it really felt like paradise. There is even a friendly on-site manager. And #202 is absolutely wonderful in every way - very comfortable and clean. We enjoyed our coffee on the ocean-front lanai in the morning and soaking in the jacuzzi at night under the stars. There is a beach area where you can snorkel and see giant green sea turtles. I highly recommend this property.

- Jacalyn K , Posted: 09/01/2019